Maumu Hotel & Lounge, Surabaya ➤ Reviews, Rooms & Prices 2025

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About the Hotel

Jalan Walikota Mustajab, Surabaya, Indonesia

Maumu Hotel & Lounge, a 2-star Surabaya hotel, features soundproofed rooms with modern amenities and a selection of Indonesian and Chinese dishes in its restaurant. Guests can enjoy karaoke sessions and access to a 24-hour front desk.

Rooms & Amenities

Maumu Hotel & Lounge offers 51 air-conditioned accommodations equipped with flat-screen satellite TVs, minibars, and tea/coffee-making facilities. Each room includes a private bathroom with a shower, ensuring privacy and comfort.

Dining Options

Guests can dine at Maumu Restaurant, which serves a range of Indonesian and Chinese dishes. Room service is also available for added convenience.

Leisure & Services

For entertainment, Maumu Hotel & Lounge features karaoke rooms, providing guests with leisure activities during their stay. The hotel also offers dry cleaning and laundry services.

Location & Transportation

Maumu Hotel & Lounge is located a 10-minute drive from Tunjungan Plaza and is surrounded by notable landmarks such as the Grahadi Building and World Trade Centre. The nearest transport options include Tunjungan and Simpang Dukuh bus stops within walking distance.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Double Room

Max:

2 persons

24 m²

Bed options:

1 King-size bed

City view

Shower

Heating

room details

Check Prices

Standard Double Room

Max:

2 persons

13 m²

Bed options:

1 Double bed

City view

Shower

Heating

room details

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Deluxe Suite

Max:

2 persons

29 m²

Bed options:

1 Double bed

City view

Shower

Heating

room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Centre

Surabaya700 m

Airports

Juanda (SUB) 21.8 km

Abdul Rachman Saleh (MLG) 86.1 km

Train

Gubeng Train Station 1.0 km

Pasar Turi Train Station Surabaya 2.0 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Retreat

“The spa facilities were a true haven of relaxation, with a soothing atmosphere and really good treatments that melted away my stress.” view full review

Spotless Comfort

“The room was impeccably clean and well-maintained, providing a welcoming and comfortable atmosphere for a perfect stay.” view full review

Delicious Dining

“Each meal was a culinary delight, with fresh ingredients and a variety of options that catered to all tastes.” view full review

Excellent Water Pressure

“The shower featured very nice water pressure, creating a refreshing experience every morning.” view full review

General

Free Wi-Fi
Car park

Dining

Restaurant

Room features

Air conditioning
In-room safe

Media

Flat-screen TV
AM/FM alarm clock

Location

Jalan Walikota Mustajab, Surabaya, Indonesia

Map view

Jalan Walikota Mustajab, Surabaya, Indonesia

City landmarks

Jl. Panglima Sudirman

Pointed Bamboo Monument

1.4 km

Jl. Pemuda No.39

Monumen Kapal Selam

1.6 km

Mosque

Muhammad Cheng Hoo Mosque

1.6 km

Jln. Taman Apsari

Joko Dolog Statue

920 m

Mall

Grand City Surabaya

1.5 km

Public Building

Grahadi Building

720 m

Museum

Heroes Monument and 10th November Museum

1.9 km

Jl. Bubutan no. 85

Tomb of Dr. Soetomo

1.4 km

Mall

Tunjungan Plaza

730 m

Jln. Kayun 16-18 Near Delta Plaza and Monkasel

Indonesian Cancer Museum

920 m

Mall

Surabaya Plaza

1.5 km

Shopping Area

Hi-Tech Mall

2.1 km

Km 48 Jl. Raya Surabaya Malang

Taman Dayu Waterpark

1.1 km

Square

Taman Apsari

720 m

Jl. Ketabang Kali No.6

Taman Prestasi

1.2 km

Jl. Panglima Sudirman No.32

Hokky Buah Panglima Sudirman

690 m

Jl. Pahlawan Alun-alun Contong

November 10th Museum

1.7 km

Jl. Taman AIS Nasution

Taman Surabaya

810 m

Mosque

Sunan Ampel's Tomb

3.3 km

Jln. Pahlawan

Jalan Pahlawan

1.7 km

Park

Ade Irma Suryani Nasution Park

1.1 km

Jl. Raya Gubeng

Monkasel

2.5 km

Shopping Area

WTC Surabaya HANDPHONE CENTER

1.6 km

Bridge

Suramadu National Bridge

2.1 km

Jl. Kusuma Bangsa no. 112-114

Taman Hiburan Rakyat

2.4 km

Jl. Juwet

Taman Mundu

2.6 km

Nearby

Jl. Tunjungan Siola Tunjungan Center

Siola Surabaya Museum

590 m

Jl. Walikota Mustajab

Surabaya Town Hall

190 m

Park

Surya Park

150 m

Jl. Genteng Sayangan no. 29-33 & 35A

Rumah Suci Bodhimandala

420 m

Restaurants

Sate Kelopo Ondomohen Bu Asih

60 m

Jl. Walikota Mustajab 36

Soto Ayam Pakelan

70 m

Jl. Walikota Mustajab no. 19

Soto Ayam Kenari Surabaya

590 m

Jln. Simpang Dukuh

Pecel Ponorogo Bu Yatin

540 m

Jl. Ketabang Kali

Jokopi

550 m

Jl. Ketabang Kali No.51 A

Waroeng Toendjoengan

830 m

Jalan Gubernur Suryo 1F

Soto Cak To

970 m

Undaan

Rujak Cingur Genteng

700 m

Jln. Genteng Durasim 29

McDonald's Plaza Surabaya

810 m

Jln. Pemuda no. 31-37 Plaza Surabaya

Platter

830 m

Jl. Slamet no. 12

Reviews and Ratings

Feedback from previous guests about their experience.

70%

liked the hotel and would stay again

Spacious and clean room

Good location for travel

Poor air-conditioning

Language barriers with staff

7.0/10

Very good

Rooms

6.8

Location

8.4

Service

6.8

Dining

5.7

Gloria

United States, January 2025

8.2/10

This hotel has a unique entrance through a parking lot, but once you reach the lobby on the second floor, it has a charming character. The rooms are newly furnished, though my Wi-Fi connection was quite slow. The rooftop lounge was a delightful surprise with great food and a beautiful view at night. The breakfast was just average and catered heavily to local tastes, which might not please everyone. Overall, it's a budget-friendly option, but some improvements in breakfast variety and Wi-Fi speed would be appreciated.

Rooms

8.0

The room was very nice and newly furnished.

Service

7.0

The staff was nice and helpful, but language could be a barrier.

Location

6.0

The hotel is in a somewhat confusing location, needing to access from the parking lot first.

Dining

7.0

The rooftop lounge offered excellent food and a nice atmosphere, while breakfast was quite average.

Facilities

9.0

The rooftop lounge is a standout feature for relaxation and enjoyment.

Gilbert

United States, January 2025

6.6/10

During my stay at Maumu Hotel and Lounge, I found the location convenient for exploring Surabaya and catching a train to Jogyakarta, and the rooms were big and clean, which was a plus. However, the air-conditioning was a real issue in the heat, and the language barrier made communication with staff a bit challenging. Overall, it’s a decent option for a short stay if you're prepared for these drawbacks.

Rooms

7.0

I stayed in a big, clean room with a nice bath, but the air-conditioning didn't work well, making it uncomfortable in the heat.

Service

5.0

The staff were friendly, but their limited English made it difficult to get information about local attractions.

Location

8.0

The hotel is close to Gubeng Train Station, which was great for our travel plans.

Dining

Facilities

John

United States, January 2025

7.8/10

I recently stayed at this budget hotel, and I was pleasantly surprised by the overall experience. The location is convenient, with notable spots just a short walk away. The rooms were spacious and clean, making for a comfortable stay. However, I did notice some issues with the air conditioning that could use improvement. The dining options, while decent, could benefit from a bit more variety. Overall, it's a great value for money.

Rooms

9.0

The Superior room was spacious with a big double-bed and essential amenities. It was clean and well-maintained, making it a comfortable place to relax.

Service

8.0

The staff were accommodating and provided useful information about nearby attractions and food options. I felt welcomed throughout my stay.

Location

9.0

The hotel is located conveniently near Pasar Genteng and Grand City mall, making it easy to explore local shopping and dining options.

Dining

6.0

The breakfast was standard with a few local dishes like toast and rice, but I found it a bit limited in variety.

Facilities

7.0

I appreciated the modern facilities, including free Wi-Fi throughout the hotel, though the kitchen was under renovation during my stay.

John

United States, January 2025

7.0/10

Had a pretty good experience during my stay. The hotel is located centrally, only about a five-minute drive from the mall, making it convenient for shopping and exploring. The staff was friendly and helpful, and the rooms were clean, but the air conditioning was a major downside; it just didn’t cool the room down enough. The price was reasonable for what you get, but some improvements are definitely needed.

Rooms

6.0

The rooms were clean, but the air conditioning didn't work properly, making it uncomfortable at times.

Service

8.0

The staff was friendly and informative, always ready to help with local information.

Location

9.0

Located conveniently in the city center, just a short drive to local attractions.

Dining

Facilities

5.0

The hotel lacks some basic amenities like a pool or sauna, and the ventilation in the rooms could be better.

James

United States, December 2024

5.6/10

I had a decent stay at this hotel, although I was taken aback by the lobby being on the second floor while the ground floor was just a parking lot. The rooms were modern and spacious, and parking was available. On the downside, the air conditioning had issues and some amenities were missed. The breakfast was simple but good, though not a wide variety. All in all, it was good value for the rate, but some details could use attention.

Rooms

The rooms were spacious and modern, but some amenities were occasionally missing. Rating: 7/10

Service

Service was generally friendly, although the clerks had limited English skills. Rating: 6/10

Location

The unique lobby setting takes some getting used to, with the first-floor being a parking lot, but it’s conveniently located for food and activities. Rating: 8/10

Dining

Breakfast had a decent selection and was tasty enough, but variety could be improved. Rating: 7/10

Facilities

The hotel offers basic facilities, but the air conditioning issues need addressing. Rating: 5/10

Nicole

United States, December 2024

7.4/10

I had a comfortable stay at the hotel with clean rooms and friendly staff. However, there were some issues with noise disturbances and the air conditioning not being effective in the rooms and dining area. The breakfast options were decent, but the dining area was quite warm, which made it less enjoyable.

Rooms

7.0

The rooms were clean and well-maintained, but noisy due to the lobby's proximity and external disturbances.

Service

8.0

The staff were friendly and willing to help, providing great information about nearby attractions.

Location

9.0

The hotel is conveniently located in the city center, making it easy to access various sites.

Dining

6.0

Breakfast had a good variety, but the dining area felt uncomfortably warm.

Facilities

7.0

The facilities are modern and clean, but the air conditioning needs improvement.

Thomas

United States, December 2024

6.4/10

I had a mixed experience at this hotel. While the rooms can be nice and the location is quite convenient, I encountered a strong smell in my junior suite due to the air conditioning that detracted from my stay. The breakfast options were average, but the hotel offered free breakfast for our local friends, which was a nice touch. The staff were generally friendly, but the language barrier was sometimes an issue.

Rooms

6.0

My junior suite was spacious with a great view of the city, but sadly, there was an unpleasant smell from the air conditioning that took away from my overall experience.

Service

7.0

The reception staff were friendly and welcoming, but their limited English skills made communication a little challenging at times.

Location

8.0

The hotel is conveniently located just a short drive from Tunjungan Mall, making it a good base for exploring the city.

Dining

5.0

Breakfast was simple and average, especially if you're not a fan of rice and fish in the morning. The dining area itself was spacious and pleasant.

Facilities

5.0

Wi-Fi was available but a bit slow, and I wish the hotel had more amenities like a pool or a sauna.

Bob

United States, December 2024

6.0/10

I had a mixed experience at this hotel. The location is quite central, making it convenient for exploring. The rooms were modern but had some cleanliness issues with stained sheets. While I appreciated the friendly staff, the amenities were limited and didn't meet my expectations. Overall, it's a decent place for the price but could use improvements.

Rooms

6.0

The rooms were modern and new but had stains on the bed sheets, which was disappointing.

Service

7.0

The reception staff were nice and helpful, but language barriers made communication a bit challenging.

Location

8.0

The hotel is located in the city center, close to Gubeng Station and Grand City mall, which is very convenient.

Dining

5.0

Breakfast was average and catered mostly to local tastes, which might not suit everyone.

Facilities

5.0

The facilities are limited, with no pool or recreational areas available.

Patricia

United States, December 2024

7.6/10

I recently stayed at this hotel for a short visit, and while it was affordable and had some positives, there were definitely a few issues. The location is quite central, making it convenient to explore the city, but the cleanliness of the room left much to be desired. The dining options were a mixed bag; the breakfast wasn't great, yet the lounge on top offered a lovely view. Overall, it's a decent option for budget travelers, but you should be prepared for a few shortcomings.

Rooms

5.0

The room I received had some stains on the bed sheets, which was disappointing. However, the shower and air conditioning worked well.

Service

7.0

Check-in was quick, and I found the reception staff to be nice and helpful, albeit with some language barriers.

Location

9.0

Located in the center of Surabaya, it's close to Gubeng Station and Grand City mall, which is a definite plus for getting around.

Dining

6.0

Breakfast was quite average with limited options, but I enjoyed the atmosphere of the rooftop lounge with its nice view at night.

Facilities

6.0

The hotel lacks some typical amenities like a pool or sauna, but the lounge on the top floor was a pleasant surprise.

Allan

United States, December 2024

8.0/10

The hotel offers a nice stay at a cheap price, but my experience was mixed. The location is great, right in the heart of Surabaya, but I encountered some issues with cleanliness and noise disturbances. While the rooms were decent and the shower worked well, I was disappointed with the breakfast service and the overall communication with staff.

Rooms

6.0

The rooms were generally clean, but I faced issues with stained bed sheets, which were not completely resolved.

Service

6.0

The check-in process was quick, but I had challenges with language barriers and receiving prompt attention to issues.

Location

9.0

The hotel is conveniently located near Gubeng Station and Grand City mall, making it easy to explore the area.

Dining

5.0

Breakfast was disappointing; I felt unwelcome when I arrived early, and the offerings were lackluster, mostly rice and fish.

Facilities

8.0

The rooftop lounge provided a great view and relaxing environment, which was a plus for unwinding after a day out.

Jeremy

United States, December 2024

6.2/10

My stay involved a mix of positives and negatives. The hotel is located in a convenient spot, making it easy to explore the city, and the rooms are clean and modern. However, the dining options weren't the best, and the noise from the karaoke above was quite disruptive. Overall, you get decent value for your money, but there are areas that need improvement.

Rooms

7.0

The rooms were modern and clean but lacked sufficient furnishing and noise insulation.

Service

6.0

The service was decent, with helpful staff, but the language barrier was an issue.

Location

9.0

The hotel is located in the city center, making it convenient for shopping and dining.

Dining

5.0

Breakfast was very average, and if you're not fond of rice or fish, you'll be disappointed.

Facilities

5.0

The facilities are limited, with no pool or additional amenities beyond basic accommodations.

Ira

United States, November 2024

7.2/10

We had a decent stay at Maumu Hotel and Lounge; the location was convenient for our plans, and the room was spacious and clean. However, the air-conditioning was inadequate for the sweltering heat, and the lack of English-speaking staff made communication challenging. Overall, it's a good option for a short visit, but be prepared with your itinerary and plans.

Rooms

8.0

The room was spacious and clean with a large bathroom.

Service

5.0

The staff was very friendly but struggled with English, which made it tough to get information.

Location

8.0

The hotel is in a good location, close to Gubeng Train Station, making travel easy.

Dining

Facilities

Spacious and clean room

Poor air-conditioning

Bruce

United States, October 2024

8.4/10

I recently stayed at this hotel and found it to be a fair budget choice with a great location. The rooms were spacious and comfortable, but there were some cleanliness issues, especially with the towels. The breakfast was surprisingly tasty, which was a nice bonus. Overall, it’s a decent option if you’re not too picky, but there are definitely some areas for improvement.

Rooms

7.0

The room I stayed in was large and comfortable, although the towels could use some replacing as ours had holes in them.

Service

7.0

The front desk staff had a small mix-up with our room, but they were generally helpful and friendly.

Location

9.0

The hotel is conveniently located in the city, making it easy to find food and amenities within walking distance.

Dining

7.0

Breakfast was surprisingly good, with decent variety and tasty options, though the selection was somewhat limited.

Facilities

6.0

I noticed some older furnishings and amenities needed replenishing, which could definitely enhance the overall experience.

Tony

United States, September 2024

6.8/10

I found this hotel to be a decent choice for a budget stay. The rooms are spacious, clean, and had some nice amenities, but I did encounter a few issues that could be improved. The location is convenient, making it easy to explore nearby attractions and eateries. However, the dining options could use enhancement, especially since the kitchen was under renovation during my visit.

Rooms

7.0

The rooms are large and comfortable, featuring a mini bar and an adequate bathroom with standard amenities. However, the towels were quite worn, which was a letdown.

Service

8.0

Most of the staff were helpful and friendly, though we had a small mix-up with our room assignment upon arrival.

Location

8.0

The hotel is conveniently located just a short walk from local markets and a nearby mall, making it easy to grab snacks and explore the area.

Dining

6.0

Breakfast was simple but surprisingly tasty, though very basic in variety since the kitchen was under renovation during my stay.

Facilities

5.0

The hotel facilities are basic, with no pool or extensive amenities. The parking situation can be confusing initially since the lobby is on the 5th floor.